FREQUENTLY ASKED QUESTIONS
Q. How many different sizes of storage
rooms do you have?
A. We have approximately 50 different
sizes, which means you only pay for the space
you need keeping the cost down.
Q. How secure are your facilities?
A. Our facilities are very secure.
- Our Storage rooms are built with galvanised steel and you lock the rooms with your own padlock and keep the key - so even our staff cannot enter.
- During the day we have regular security patrols and during the night Group4 patrol.
- All our facilities have Red Care Alarm System to a Call Centre and Police.
- 24 hour video surveillance.
- Controlled access. Strangers cannot just wander about. All these measures and more are put in place so that whatever you store remains safe and sound so you can sleep easy at night. You don't have to worry when you store at Len Lothian U-Store.
Q. How often can I gain access to my Storage
room?
A. You have unlimited free access
during our extensive opening hours. This means
you can gain access to your belongings any time
at no cost. Just show your security pass and sign
in.
Q. Am I tied into a long period of storage?
A. No. You can stay as long
or as short as you need to. Len Lothian operates
a 1-day minimum rental term. However we do ask
if you can give us 7-days notice of your intention
to move out. If this is not possible, all it
means is you are effectively renting on a weekly
basis instead of by the day.
Q. If I book a unit and I discover I have
over estimated, can I get a smaller one?
A. Yes. We are very flexible
to your needs. So if for example you are looking
to sell your home, you can take a small unit initially
taking excess belongings out of your home, leaving
it less cluttered and easier to sell.
When you move the rest of your belongings into
store we would suggest that you transfer from
the smaller unit into a larger unit (one unit
is cheaper than two equating to the same size).
Also when you move into your new home and are
taking only some of your belongings out, we again
would recommend that you transfer to a smaller
unit to keep the cost down.
Q. How do I work out what size of unit
I require?
A. Have a go at filling in our
space calculator. Also our staff are friendly,
helpful and knowledgeable and will be delighted
to help and advise. Remember it is only a guideline.
When you move in, our Staff will be able to help
work out accurately the size of unit you require
from the amount of furniture you have.
Q. What can I not store?
A. You cannot store anything
that is inflammable i.e. gas cylinders, fuel.
You cannot store perishable food or anything stolen.
Q. What can we store?
A. Anything really. The storage
is ideal for Private & Business use. We find
the Private market uses us for three main areas:
- People moving home, who have sold their home, and are waiting to buy or move into their new home.
- People who have inherited furniture and want to keep, but their home is too small at the moment.
- "Closet Store". During summer people store winter clothes. During the winter they store summer clothes.
- Students who are away during the summer months store essential belongings until their next term.
The Commercial Business Market
We find a wide range of uses: Sales Representatives
store merchandising goods and stock, most use
our handling service. We take receipt of any goods
being delivered for them. We check the goods in
and transfer into their unit or into our quarantine
area for collection. This saves the Representatives
from wasting time waiting for deliveries. Companies
use our storage facilities for storing archive,
surplus furniture, point of sale goods, stock,
all for long or short term depending on their
needs.
Q. Do you have trolleys to help the move
into store?
A. Yes, we have plenty of trolleys
to help making the move into store as easy and
as 'stress free' as possible.
To find out more or to reserve a unit Freephone:
Edinburgh 0800 953 0320 | Glasgow 0800 953 0325
