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Covid-19 Update

At Len’s Self Storage, the health and safety of our staff and our customers is our number one priority.

As well as adhering to strict hygiene policies, we have made adjustments to the way we operate in order to minimise person-to-person contact during the coronavirus outbreak – including limiting our staffing levels, service offering and opening hours.

As we are all aware, this is a very fast moving crisis. The government have been issuing new guidelines on a daily basis, and here at Len’s Self Storage, we have been reviewing our services in line with these guidelines. We will be keeping you informed as and when required to ensure you are fully aware of any changes to our services.

Our updated opening hours

Due to reduced staffing levels, as of Wednesday 25th March 2020 we will be operating under new opening hours:

Edinburgh

Granton

11 Granton Square, Granton

Edinburgh

EH5 1HX

0131 552 8141

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
SundayClosed

Sighthill

11 Bankhead Broadway, Sighthill

Edinburgh

EH11 4DB

0131 538 8200

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
SundayClosed

Glasgow

Hillington Park

33-41 Kelvin Avenue, Hillington

Glasgow

G52 4LT

0141 810 8580

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
SundayClosed

Kinning Park

31-35 Maclellan Street, Kinning Park

Glasgow

G41 1RR

0141 419 1100

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
SundayClosed

How coronavirus will impact your storage

We know that you have a lot of questions for us at this uncertain time, which is why we have compiled a list of answers to our most Frequently Asked Questions below.

What measures are you putting in place to ensure staff and customer safety?

When customers are visiting our facility, there will now be restricted access to our reception areas. Please see our new procedure below:

  1. When you arrive, please call our reception and let us know you are here. We will ask you some security questions including your name and unit number and enter your access time in our visitor register.
  2. If you require any help whilst visiting store, please give reception a call. In any event, please avoid all contact less than 2 metres with staff or other customers.
  3. Please do not share the lift with anyone else.
  4. When you are ready to leave, please give us a final call. We will enter your leaving time in the visitors register.

The telephone numbers for our facility receptions are:

  • Edinburgh Sighthill - 0131 538 8200
  • Edinburgh Granton - 0131 552 8141
  • Glasgow Kinning Park - 0141 419 1100
  • Glasgow Hillington - 0141 810 8580

Please do not enter our reception area unless absolutely necessary during the current coronavirus crisis, and all customers are reminded to observe social distancing and hand hygiene per the government guidelines.

Anyone with coronavirus symptoms should not visit our stores.

For more advice, please visit the NHS website.

Has there been a change to your opening hours?

Due to our reduced staffing levels, as of Wednesday 25th March 2020 our new self-storage opening hours will be as follows across all sites:

  • Monday - Friday: 08:00 – 16:30 hrs
  • Saturday: 09:00 – 13:00 hrs
  • Sunday: Closed

Can I still make payment over the phone?

Yes, payments can still be made securely over the phone during our new opening times.

Can I still move in or out of my storage unit during this time?

Yes, if deemed crucial, we will allow customers to move into store and also vacate their unit if required.

Can I access my storage unit?

While we are still open, this is solely to accommodate both essential services and businesses who remain open under the Government's new advice. Residential customers should refrain from attending, as this would unlikely be deemed “essential travel”.

Why are we remaining open?

Some of our customers are providing critical services and supplies and need the facilities to remain open in order to allow them to maintain access to their units when needed.

Contact us

If you have a question that has not been answered in our FAQs, you can contact us at info@lenlothian.com. In the subject matter, please highlight if your question relates to Granton, Sighthill, Kinning Park or Hillington. Please note that we will be working with a reduced staffing level at all four sites, but we will respond to you as soon as possible.

Thank you for your patience and understanding during this unprecedented time.