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What does your business do?

My business is EnviroVent.  We sell, install and maintain ventilation equipment that helps alleviate condensation and improve overall air quality within the domestic and residential sectors.  We work with local councils and private landlords to install proper ventilation within their property portfolio. Having proper ventilation can stop problems such as condensation and dampness which cam eventually leads to mould, proper ventilation can also alleviate the symptoms of allergies, asthma and other respiratory problems.

What is a typical working day for you/what does it look like?

As a Senior Ventilation Engineer my typical working day involves travelling between client properties.  I normally visit 2 properties a day, one in the morning and one in the afternoon.  At these properties I normally install new ventilation equipment which involves coring the walls and fitting extractor fans, heat recovery units and other products the client requires.  Sometimes I might be performing a service on an existing installing, we offer a 5-7 year guarantee with our products and if clients get them properly serviced at the end of the period we renew and extend this guarantee.

What do you use Len Lothian for?

Myself and 3 other engineers operate from Len Lothian’s store in Hillington as we are always on the move, so we have no need for our own office and don’t have time to manage our own dedicated storage so Len Lothian meets our needs perfectly.  We use them as our base of operations to store all of our tools and ventilation equipment.  The team at Hillington are great and they also take receipt of our deliveries, storing them accurately in our absence.  We are also able to use their yard for our own skips which really covers all of our needs.

What’s your top tip in Business?

My top tip in business would be to give outstanding customer service and make sure you customer is well satisfied.  Always try and go above and beyond the call of duty, at Envirovent we leave the property in the same and sometimes better state than when we arrived.  It’s also good to offer something unique that others don’t do.

Robert Duncan,

Senior ventilation engineer, EnviroVent