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Len's Self Storage: FAQ's


Len`s Self Storage is a family-owned self storage business founded in Scotland almost 50 years ago. We cater for all kinds of business and domestic storage at our state of the art storage facilities in Edinburgh and Glasgow.

Below, you’ll find frequently asked questions about the storage services we provide. If you can’t find the answer to the storage question you have in mind, call us today for free on 0131 516 9478 / 0141 530 9266.

Who needs Self Storage?

There are a number of reasons to use Len’s Self Storage, whether for domestic or commercial use, our self storage facility offers flexible solutions for your storage needs. See More >

What is Self Storage?

Within the facilities you will find many corridors with doors into various sizes of rooms known as units. Normally a self storage operator will have circa 25 plus various sizes of units from small locker rooms to large rooms of double garage size and greater. See More >

Will I get 24 hour access to my unit?

No, all of our internal storage units can only be accessed during our opening times, however, you have unlimited access to your unit throughout those times, 7 days a week.

Do you store vehicles?

We do not internally store vehicles but we do offer storage within our secure yards, subject to availability. Please call your nearest store to speak to one of our friendly team.

Do you offer external container storage?

No, here at Lens we offer internal storage rooms within a steel galvanised warehouse.

Are you open bank holidays?

Yes, we are open our normal working hours during bank holidays. There is only a change to our opening hours during the festive period. Find your nearest Len’s Self Storage location to see our Christmas opening hours.

How are your storage units secured?

Each unit is secured with your own padlock which can either be brought in or purchased within one of our facilities; this ensure that only you have access to your unit. We have internal and external CCTV cameras throughout the... See More >

How do I get my items to the unit?

Whether you’re using a removals company or moving your things into storage yourself, we have trolleys readily available to help you transport your goods to the unit.

Do you offer a removal service?

We have a removal service based at our Granton storage facility. However, we also offer a van and driver service at all our sites. This service does not include any lifting so if you could gather a few friends or... See More >

Do you have lifts at your sites?

Yes, we have lifts at our Granton, Sighthill and Kinning Park branches. Our Hillington branch does not require a lift as the facility is all on the ground floor.

Do you keep hold of the padlock keys for my storage unit?

Yes, this is a service we offer but does have a small fee. However, most of our customers keep their own padlock keys.

Do you have a facility where I could skip waste items?

No, unfortunately we do not create enough waste to offer a service such as this one, any items you bring to our self-storage area must be taken away upon vacating your unit.

Do you provide office space?

Yes, we provide various sized office spaces at our Hillington and Sighthill branches. Our offices have onsite parking, equipped kitchen and toilets facilities and are accessible 24/7.

What is your Pick, Pack & Despatch service?

Pick, Pack and Despatch is a service used by our commercial customers, were we would pick an item from their stock, pack these up and then despatch out to customers. Our storage warehouses have been designed to allow multi-stacking which... See More >

Where is the Hillington reception located?

The postal code for our Hillington storage facility will take you to the front of the building at ‘Lothian House’, however, our reception can be found at the back of the building on Napier Road.